Outsourced support!
I was sent to this link today by a spamming autobot on twitter - 10besthosting-blahblah-websites.com. The top rated site has a real nice design and offers the usual oversold everything. I decided to use the chat link on the site to see what they're really about. Transcript follows:
Ariel: Hi Zubin. My name is Ariel, how are you today?
Zubin: Hi Ariel
Ariel: Hi. How can I help you today?
Zubin: I wanted to know if there is any kind of limitation in your plans
Zubin: everything unlimited sounds somewhat too good to be true
Zubin: what's the fine print?
Ariel: Could you please provide me the Web URL, from where you have contacted us for Chat?
Zubin: which company are you from ?
Zubin: hello ?
Ariel: I need the URL in which you have clicked on Live Chat.
Ariel: We apologize for the inconvenience this has caused you. But, we need your co-operation as we are in the process of enhancing the Chat icons on our Web site and during this period we want identify the exact page from where you have contacted us. This will help us to determine the list of pages from where we usually get the chats and organize the Chat icons in a better way.
Zubin: i clicked the chat link on your home page
Ariel: Yes, please provide me the URL.
Zubin: of your home page ???
Zubin: is this some kind of outsourced support?
Ariel: We have sister concern company's.
Ariel: Hence, please provide me the URL in which you have clicked on Live Chat.
Zubin: never mind. thanks.
I had never considered outsourcing our support before. I'm now sold on never considering it :)
Information Overload
Quite an inappropriate title considering how much content I have been putting on this blog. However, I'm not talking about my blog. Its the internet with all the personal and global updates and all those new apps to connect to every social networking site. Brilliant stuff. I'm presently on a heady cocktail mix of trillian, seesmic, twitter, facebook, bing and good ol' mail (Orkut seems like the vague, outdated, old, useless past. It just doesnt work for me any more). Its like if you really wanted to know what everyone (online) in the whole world was doing, you could. Even Nostradamus didn't see this one coming, I'd bet. Its almost bordering on too much information. At times, you have to shut out and breathe, and say, enough. And then come back for more. No, this isn't going to be a long piece to try and compensate for the time I have not written. Just thought I'd put down what was presently on my mind. I'll save you that much extra information for now and try to come back here soon. Cheers till then 